Getting To Know You Dinner

Purchasing a ticket via eventbrite is not a confirmed registration. Please register via the following link - https://commerce-futures.com/events/getting-to-know-you

It’s time to turn customers into friends

Acquisition is costly, especially in the current climate. Paid advertising is more expensive to run and the results are more difficult to predict, so why not focus on retention? With accurate customer data already at your fingertips, it’s time to get to know the customers you already have.

We challenge you to get to know your customers. Data driven customer insight is at the heart of impactful retention strategies, and you’ve got the upperhand by having accurate data ready to work with. If you haven’t, now is the time to make that investment.

From introducing loyalty programs to fine tuning your personalised content, there’s plenty you can do with the data you hold. This April, join us for dinner and hear the experiences of brands with a proven track record of delivering exceptional retention programs.

Agenda:

18:30: Arrival & Welcome Drinks

19:15: Guests Sit

19:20: Welcome - Commerce Futures

19:30: Opening Speech - Ryan Foreman, Product lead at Nando's UK & Ireland

20:00: Starters (Topic one - Discussion at individual tables)

20:20: Topic one discussed as a collective

20:40: Mains (Topic two - Discussion at individual tables)

21:10: Topic two discussed as a collective

21:30: Desserts and Networking

23:00: Event Closes

Who should attend:

- Heads of eCommerce, Marketing, User Experience, Content, Creative, Innovation, Customer Experience, Mobile, Digital, User Experience & Brand Loyalty

- Chief Customer Officers

- Chief Marketing Officer

- Chief Digital Officers

- Directors of Innovation, Retail, Digital & Omni-Channel

- Product Owner

- Founders, CEO's & Owners

*This event is for professionals within the retail industry. We do not allow any consultancies or tech vendors to attend.

* Please see our full privacy policy here - https://www.commerce-futures.com/privacy-policy*

Event Venue & Nearby Stays

34 Mayfair, 34 South Audley Street, London, United Kingdom