Frustrations of Clients and How GESA Prevents These

Wed May 15 2024 at 07:15 am

The Grove | Adelaide

BNI Adelaide North
Publisher/HostBNI Adelaide North
Frustrations of Clients and How GESA Prevents These
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With over 19 years at the helm of GESA Pty. Ltd., I have steered GESA to excel in electrical, data, security, home automation, and camera solutions. Our team handles everything from TV and antenna setups to large-scale developments. While we manage significant projects, we never overlook Mrs. Jones' TV point in her retirement village.
Under my leadership, GESA has grown, boasting skilled tradespeople and apprentices, with my wife as our certified bookkeeper/accountant. Our portfolio spans from domestic installs to industrial refurbishments, including maintenance programs for schools and factories. We don't just build houses; we create homes.
As a Certified IV WHS officer, safety and continuous improvement are paramount. Our reputation thrives on recommendations and word-of-mouth, reflecting our commitment to quality. Our iconic red vans symbolize this quality across the metropolitan area.
Beyond GESA, I've been an active member of BNI SA, serving as Vice-President, President, Ambassador, and director. Additionally, I contribute to the Advisory Committee of Master Electricians in SA, our localAngle Vale Residents Association, and various community boards.
At GESA, we understand the frustrations clients often face with tradespeople. Our research highlights the top five concerns: missed appointments, delays in receiving quotes, unexpected costs, lack of cleanliness, and poor communication. To combat these issues, we prioritize punctuality, ensuring we always show up as promised. We streamline our quoting process to provide timely and transparent estimates, avoiding any price shocks. Our team takes pride in leaving workspaces clean, treating your property with respect. Lastly, we emphasize clear and consistent communication, keeping clients informed at every stage of the project. At GESA, we're committed to delivering not just quality work but also an stress-free and exceptional customer experience, addressing these common frustrations head-on.
Who should attend:
- Other tradies
- builders/renovators
- accountants
- financial planners
Links to socials
Facebook: https://www.facebook.com/gesaelectrical
LinkedIn: https://www.linkedin.com/in/garry-nau-00434871/
Instagram: https://www.instagram.com/gesaelectrical/
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Event Venue & Nearby Stays

The Grove, Cnr Golden Gr & Grenfell Rds,Adelaide,SA,Australia

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