About this Event
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
This 1 Day workshop is designed for professionals who want to strengthen the essential skills required to manage people, projects, and performance effectively. Through interactive discussions, case-based learning, and role-plays, participants will develop practical management techniques in communication, delegation, decision-making, and change management. The course bridges traditional management principles with modern workplace realities such as hybrid teams, emotional intelligence, and data-driven leadership.
Learning Outcomes:
By the end of this course, you will be able to:
- Apply proven techniques for prioritizing and delegating effectively
- Communicate with impact and manage team performance confidently
- Make informed, data-based managerial decisions
- Lead with empathy and emotional intelligence
- Navigate change while sustaining team morale
- Build collaboration, accountability, and innovation in your team
Target Audience:
- Newly promoted or aspiring managers
- Team leads, supervisors, and project managers
- HR and L&D professionals focused on leadership capability
- Mid-level professionals managing hybrid or cross-functional teams
- Anyone seeking to strengthen core management competencies
Why is it the Right Fit for You?
This workshop empowers managers to perform confidently in today’s complex, fast-paced workplaces. It bridges practical management tools with modern leadership approaches to help participants handle real-world challenges effectively. Through real-world simulations, feedback tools, and management frameworks, participants gain the confidence to lead, communicate, and make decisions effectively.
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Looking to bring this training directly to your team?
We offer an in-house version tailored to your organization’s structure and leadership goals—delivered on-site or virtually for maximum convenience and impact. This option allows teams to align their management practices while addressing organization-specific challenges and objectives.
Contact us today to schedule a customized in-house, face-to-face session:
Agenda
Module 1: Foundations of Management Excellence
Info: • Defining the role and responsibilities of a modern manager
• Balancing people, performance, and process
• Building trust and credibility as a leader
• Icebreaker Activity
Module 2: Planning, Prioritization & Delegation
Info: • Task prioritization frameworks (Eisenhower Matrix, RACI Model)
• Delegation vs. micromanagement
• Accountability and ownership culture
• Team Simulation
Module 3: Data-Driven Decision Making
Info: • Making evidence-based managerial decisions
• Using data dashboards and KPIs
• Avoiding cognitive biases in management choices
• Case Study
Module 4: Communication & Feedback Mastery
Info: • Giving and receiving constructive feedback
• Managing difficult conversations
• Communicating effectively across diverse teams
• Role Play
Module 5: Managing Change & Team Resilience
Info: • Guiding teams through organizational change
• Fostering adaptability and emotional intelligence
• Maintaining motivation during uncertainty
• Group Discussion
Module 6: Conflict Resolution & Collaboration
Info: • Handling team disputes constructively
• Collaborative problem-solving methods
• Cross-functional team alignment
• Scenario Practice
Module 7: Action Planning for Continuous Improvement
Info: • Translating learning into actionable goals
• Building a 30-day management improvement plan
• Sustaining long-term growth and team success
• Personal Action Plan
Event Venue & Nearby Stays
Regus Northtown, 2nd Floor, 280 Flinders Street,, Townsville, Australia
AUD 454.50 to AUD 610.15
