About this Event
ESP21 Event Description:
Please join your ESP peers as we turn relationship science into sales success.
In this highly interactive, research-based workshop, you’ll learn how to strengthen trust, increase bookings, and turn every client interaction into a lasting partnership.
Nikki Kloeppel, one of ESP’s most engaging and top-rated speakers, combines the groundbreaking research of Dr. John Gottman and Dr. Brené Brown to reveal the patterns, phrases, and behaviors that create connection and credibility.
You’ll leave with tools that are immediately useful in the world of public-venue sales—techniques to build deeper understanding, manage objections with emotional intelligence, and transform transactional relationships into loyal partnerships.
You’ll Learn How To:
- Build stronger rapport and emotional connection with clients and planners
- Navigate objections and budget challenges without losing trust or momentum
- Respond to client “bids” — those subtle signals of interest, doubt, or excitement — to keep the conversation moving forward
- Turn difficult conversations into collaborative problem-solving moments
- Create a shared vision of success that turns clients into advocates and repeat customers
Perfect for: sales professionals who want to elevate their sales game through genuine connection.
Don’t miss this opportunity to experience one of ESP’s most dynamic sessions and discover how research-based relationship skills can transform your sales results.
Please join us for ESP21 on November 20th! Included in your Registration will be roundtable discussions, networking with sales professionals and lunch. Registration fee includes WA State Taxes
Event Venue & Nearby Stays
Lynnwood Event Center, 3711 196th Street Southwest, Lynnwood, United States
USD 138.25






