About this Event
Empowering customers with seamless and personalised experiences through cutting-edge AI and meeting intelligence.
The AI market has experienced significant growth, primarily due to the adoption of AI-powered personalisation and digital expansion strategies, which are essential for meeting the needs of modern customers. Additionally, meeting intelligence is increasingly becoming an essential part of AI-driven personalisation across all enterprises.
The surge in remote work and online meetings has prompted both the private and public sectors to explore ways of enhancing the quality and productivity of their meetings. The implementation of such technologies not only improves the experience of employees and customers but also enhances operational efficiency. As a result, many organisations have seen increased yield and cost savings.
The growth of AI and meeting intelligence technologies have enabled companies to gather and analyse data, leading to tailored recommendations, improved customer engagement, increased satisfaction and more productive meetings. If corporates and governments continue to adopt these technologies, they will be well-positioned to remain relevant and competitive and thrive in the digital age.
Unlocking Personalised Experiences Through the Power of AI
In recent years, businesses across various industries have adopted AI to provide customised experiences for their clients. AI-powered personalised experiences, such as chatbots, are being implemented by organisations to improve the user experience.
With the immense potential in creating personalised experiences for users in public services, AI-powered chatbots can contribute to improving the user experience, reducing response times, and providing accurate information.
Such initiatives reflect an organisation's commitment to embracing digital transformation to provide enhanced client experiences.
Empowering Intelligence for Actionable Outcomes
Effective meetings are crucial for achieving actionable outcomes in any organisation. Utilising intelligence in meeting management can enhance the effectiveness and efficiency of interactions, producing more effective results.
As meeting intelligence and machine learning technologies continue to advance, more innovative AL-powered applications of AI are anticipated. This progress has the potential to transform outcomes into great experiences with achievable solutions.
Rapid Scalability for Competitive Advantage
Cloud communications provide companies with the flexibility to easily scale up or down to accommodate changing needs. The reduced capital requirements facilitate quicker implementation. Organisations can quickly add more phone lines, extensions, or even desks, in a fraction of the time it would normally take, improving their ability to serve both internal and external clients.
OpenGov Asia is pleased to invite you to an exclusive OpenGov Breakfast Insight that aims to provide the latest information on adopting cloud systems and cloud-based technology. This is a closed-door, invitation-only, interactive session with top public sector, financial institutions and enterprise leaders from Indonesia.
OpenGov Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Asia Breakfast Insight is the integration of cutting-edge inputs from expert speakers and interactive discussion among the participants.
In this session you will:
- EXAMINE the possibilities for cloud communications technology to offer companies a highly effective and efficient communications platform
- LEARN methods to improve customer experience and better understand needs
- GAIN exposure to the most recent AI innovations for efficient and enhanced communication
- ACQUIRE strategies to expand current capabilities of digital tools to improve loyalty
- DEVELOP techniques for personalised customer experiences to communicate and solve problems
- DISCOVER ways to understand the security elements in cloud communications will help you comply with data privacy requirements
- UNCOVER steps to cut expenses and optimise essential organisational resources despite expanding communication reach and capabilities
Who Should Attend:
- Chief Information Officers
- Chief Technology Officers
- Chief Digital Officers
- Chief Innovation Officers
- Chief Transformation Officers
- Chief Customer Officer
- Chief Operating Officer
- Head of IT Operations
- Head of Customer Experience
- Head of Operations
- Head of Customer Success
Event Venue & Nearby Stays
Orchard Road, Orchard Road, Singapore, Singapore
USD 495.00