About this Event
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Refreshments: Snacks, Beverages and Lunch included in a classroom session
Course Delivery: Classroom
Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount
Course Overview:
This one-day Performance Management course is designed for professionals involved in the performance appraisal process, including Directors, Managers, Team Leaders, and HR Professionals. The training aims to enhance your performance management skills, transforming it from a mere box-ticking exercise into a strategic advantage for your organization.
Effective performance management is a continuous process that aligns team goals with organizational objectives, fostering communication, accountability, and employee engagement. Participants will learn to develop and implement effective performance management strategies that improve overall organizational performance.
Benefits of the Course:
Improved Organizational Performance: Align staff with company goals.
- Enhanced Productivity: Set challenging targets through performance benchmarks.
- Better Communication: Foster open dialogue and stronger relationships.
- Clear Accountability: Recognize good performance and address areas for improvement.
- Cost Savings: Save management time and reduce conflicts.
- Increased Efficiency and Consistency: Build team spirit and cohesion.
- Clarified Expectations: Establish clear objectives for employees.
- Defined Career Paths: Promote job satisfaction and loyalty.
- Better Employee Retention: Provide feedback crucial for personal development.
Course Features:
By the end of this training, participants will be able to:
- Explain their role in managing team performance.
- Describe the key stages of the performance management process.
- Utilize performance management skills to create development plans.
- Develop techniques to address poor performance.
- Review challenges within their specific teams.
- Follow an action plan for personal development.
Who Can Attend?
This course is open to anyone interested in developing their Performance Management skills. It’s ideal for professionals at all levels seeking to enhance their management capabilities.
Certification:
Participants will receive a Course Completion Certificate from Leadflake upon successfully completing the training.
©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.
Agenda
1. What is Performance Management?
Info: ○ Understand the concept of performance management and its integration into organizational culture.
2. The Performance Management Cycle
Info: ○ Learn the cyclical nature of performance management and the importance of ongoing reviews.
3. Key Skills of Performance Management:
○ Objective Setting: Learn to define SMART objectives clearly.
○ Ability or Motivation?: Assess individual development needs.
○ Adapting Your Leadership Style: Apply tools to specific work situations.
○ Feedback: Understand the nuances of positive feedback and how to give it eff
○ Giving Difficult Feedback: Gain key tips for delivering challenging feedback
○ Judgemental vs. Behavioral Feedback: Focus on observable actions instead of
○ Performance Reviews: Navigate through a six-stage review process.
○ Performance Reviews Practice: Apply skills in practical scenarios.
○ Using the GROW Model: Joint problem-solving from a performance management pe
○ Managing Poor Performance: Identify appropriate actions and skills for manag
○ Dealing with Poor Performance: Follow a defined process for addressing issue
○ Ten Ways to Improve Team Performance: Tips for analysis and implementation i
Event Venue & Nearby Stays
For venue details, reach us at [email protected], PH: + 61(0) 2 80155605, Petaling Jaya, Malaysia
MYR 2203.74 to MYR 3358.63
