Name: Empathy in Trauma: Delivering Trauma-Informed Customer Service
Start: 2025-10-06T10:00:00-04:00
End: 2025-10-06T13:30:00-04:00
Location: Vashti Center

This training focuses on the use of empathy and a trauma-informed perspective to support individuals who have had traumatic experiences.
About this Event

Empathy in Trauma: Delivering Trauma-Informed Customer Service

Come join us at the Vashti Center for a unique training focused on enhancing empathy in customer service, especially for individuals who have experienced trauma. Learn how to provide support and understanding to customers in a trauma-informed way. This in-person training will increase your ability as a professional to adjust your practices and approaches to better meet the needs of the individuals you serve. You will learn strategies that you can immediately put into practice. Don't miss out on this opportunity to make a difference in people's lives!