Elevate Your Skills: 3CX Lab Training

Join us for an immersive hands-on training workshop focused on mastering 3CX! Scheduled for September 23rd in Niagara Falls, United States, this one-day lab-style event will equip you with the skills you need to leverage 3CX effectively.

Why Attend?

• Receive FREE Fanvil V64 Premium IP Phone
• Receive $200 in credit for testing and orders.
• One.Demarc discount(25%)
• Receive FREE Telin Sling Shot Slingpack
• Receive FREE Telin Journal Padfolio
• Engage in practical, real-world applications.

• Network with industry peers and experts.
• Gain exclusive access to our One Console portal.

What You’ll Learn:

• Installing and configuring 3CX
• Creating and managing SIP trunks
• Setting up users, departments, and IVRs
• Exploring 3CX apps and phone number management
• Best practices for security and troubleshooting

Don’t miss this opportunity to elevate your 3CX expertise and enhance your professional network! Register now to secure your spot.

Length: 1 day, 10 hours with breaks

Type: Lab Style

Ticket Price: USD 300

Installing 3CX w/ Telin (30 Minutes)

Notes: Creating customer account & submitting a server request, purchasing a key, 3CX setup wizard

Brief Tour of 3CX Interface (15 minutes)

Notes: Navigating the 3CX interface – the difference between the user side and admin side, a brief introduction to the 3CX interface (ex. SIP trunks, departments, outbound rules, etc.)

Creating a SIP trunk (30 Minutes)

Notes: What is a SIP trunk and why do you need it, creating a SIP trunk on the One Console, how to configure it, a tour of 3CX SIP trunk interface

Setting up your Team (Users & Departments) (45 Minutes)

Notes: Adding users, overview on user settings, what are departments, adding users to departments, setting up office hours & holidays, call recording management

IVRs & Queues & Ring-Groups (30 minutes)

Notes: IVR creation & overview on IVRs, queue creation and overview of queues, Ring Group Creation and overview of rings groups, differences between queue and ring group

3CX Apps (45 minutes)

Notes: Welcome email, 3CX mobile app configuration, and overview, 3CX Windows apps configurations and overview (PWA and Windows + differences), 3CX web client and overview. SSO & 2FA setup

Phone number management (15 minutes)

Notes: Purchasing a phone number on your One Console, adding a phone number to 3CX and assigning that phone number, configuring CID

Outbound Rules (30 minutes)

Notes: Outbound rules overview, creating outbound rules(10, 11, 12, 7, international), E911 overview, assigning an address to the phone number on One Console, creating E911 rules

Fanvil Phone Configuration + Test Calls (30 minutes)

Notes: SBC vs Local provisioning (VPN). Provisioning a Fanvil manually, option 66

Bridges configuration (Setting Up a Master bridge in the lab for each attendee)

Notes: Bridges overview, creating a bridge, creating a bridge outbound rule

Messaging (Custom Template w/ SMS shared to the group) (30 minutes)

Backup Configuration + Failover (30 minutes)

Notes: Creating an ad-hoc backup, creating a scheduled backup, and setting up failover (Active and passive will be configured on the user server for demo purposes)

Reports (15 minutes)

Overview of reports, running & filtering reports

Security Overview (30 minutes)

Notes: Best practices, security settings, VPNs

Basic Troubleshooting (45 minutes)

Dashboard, event log, audit log, activity log, call quality report, capture functionality, and overview

One. Demarc Setup (30 minutes)

Notes: Basic configuration, link aggregation (mobile data), firmware upgrades

If you can’t attend our Niagara Falls session on September 23rd, don’t worry! We have another session on September 16th, 2024, in Calgary. We look forward to seeing you there!

Event Venue & Nearby Stays

310 4th St, 310 4th Street, Niagara Falls, United States