About this Event
Group Discounts:
Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants
About the Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks and beverages will be provided during the session
Course Overview:
San Diego’s booming tourism and hospitality industry calls for strategic, innovative, and customer-focused leaders. This Tourism Management course is designed to enhance your understanding of destination management, hospitality operations, and sustainable tourism practices. You will explore real-world industry scenarios, learn about emerging trends in travel and event management, and gain skills to lead teams and improve guest experiences. The course provides a comprehensive, practical approach to building a rewarding career in tourism leadership.
Learning Objectives:
By the end of this course, you will:
- Understand how tourism systems function at local and global levels.
- Gain insights into effective destination marketing and management.
- Learn to implement sustainable tourism and responsible travel strategies.
- Develop operational and leadership skills critical for hotel and event management.
- Enhance your ability to deliver outstanding guest experiences through innovation.
Target Audience:
Hotel and tourism managers
Why is it the right fit for you:
Choosing this Tourism Management course gives you practical insights from industry experts who understand what drives San Diego’s thriving tourism scene. You will receive hands-on learning tailored to current hospitality challenges and discover ways to enhance your leadership impact. Our curriculum combines academic knowledge with real-world applications, ensuring you walk away with skills that are immediately implementable. The course also fosters networking with professionals across the tourism industry, helping you stay ahead in an ever-evolving market. With our reputation for excellence and experiential learning, this is the ideal program to elevate your tourism career.
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Looking to train your entire hospitality or tourism team?
We offer customized in-house training programs designed around your organization’s goals and operational context. Our trainers tailor the content, examples, and case studies to your business needs—ensuring maximum relevance and impact. Whether it’s a resort, hotel chain, or event management company, we help your teams gain skills that enhance performance and service quality. Contact us today to discuss a tailored training solution for your organization.
📧 Contact us today to schedule a customized in-house session:
Agenda
Module 1: Introduction to Tourism and Hospitality Industry
Info:
• Overview of global and local tourism trends
• Understanding San Diego’s tourism ecosystem
• Key components of the hospitality sector
• Activity
Module 2: Destination Marketing and Branding
Info:
• Building destination identity and competitive advantage
• Marketing tools for tourism promotion
• Social media and digital campaigns
• Case Study
Module 3: Sustainable Tourism Practices
Info:
• Principles of sustainable tourism
• Managing environmental and cultural impacts
• Community involvement and ethical practices
• Activity
Module 4: Hospitality Operations Management
Info:
• Front office, housekeeping, and food service coordination
• Guest experience optimization
• Quality assurance and service excellence
• Role Play
Module 5: Tourism Economics and Policy
Info:
• Economic impact of tourism on local communities
• Government regulations and tourism policies
• Funding and investment opportunities
• Activity
Module 6: Event and Conference Management
Info:
• Planning and executing successful events
• Vendor coordination and logistics
• Risk management in event operations
• Case Study
Module 7: Leadership and Team Development in Hospitality
Info:
• Building high-performing teams in hospitality
• Effective leadership and motivation techniques
• Conflict resolution and communication skills
• Role Play
Module 8: Customer Relationship and Service Innovation
Info:
• Enhancing guest satisfaction and loyalty
• Technology in service delivery (AI, CRM systems)
• Innovation in hospitality experiences
• Activity
Event Venue & Nearby Stays
regus CA, San Diego - 770 First Avenue, 770 First Avenue Suite 250, San Diego, United States
USD 514.07 to USD 674.80
