About this Event
💡 Group Discount Alert – Learn More, Save More Together!
🎟️ Check tickets now for exciting group discounts!
About This Course
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
Effective negotiation is not about winning or losing—it is about clear communication, confidence, and mutual understanding. This 1-day interactive workshop equips professionals with practical communication skills and negotiation techniques needed to manage discussions successfully in today’s business environment.
The session focuses on preparation, conversation framing, and persuasive communication while maintaining strong professional relationships. Through role plays, simulations, and proven negotiation models, learners will understand how language, tone, and emotional control directly impact negotiation outcomes.
By the end of the workshop, learners will have a practical communication framework to manage objections, influence decisions, and reach agreements that create value for all parties.
Learning Outcomes
By the end of this course, you will be able to:
- Communicate clearly and persuasively during negotiations
- Use active listening to identify needs, priorities, and underlying interests
- Maintain emotional control in high-pressure negotiation situations
- Build trust, rapport, and credibility in professional discussions
- Structure and present proposals that support mutually beneficial outcomes
Who This Course Is For
This workshop is suitable for professionals involved in internal or external negotiations, including:
- Managers and team leaders
- Sales and business development professionals
- Procurement and vendor management teams
- Project managers and client-facing professionals
- Entrepreneurs, consultants, and advisors
©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact [email protected]
Why Choose This Course
Do you want to communicate with more confidence and influence in your negotiations?
This program blends communication strategy, behavioral psychology, and real-world negotiation techniques to help you speak with clarity and authority. You’ll practice authentic persuasion, learn to manage pushback, and build credibility even in challenging conversations.
If your role involves discussions, deals, or decision-making, this course will help you achieve better outcomes while maintaining strong professional relationships.
📧 Contact us today to schedule a customized in-house session:
Agenda
Module 1: Foundations of Negotiation Communication
Info:
• Understanding negotiation psychology and human behavior
• Key stages of a negotiation process
• Importance of communication tone, timing, and body language
• Icebreaker Activity
Module 2: Building Rapport and Trust
Info:
• Establishing credibility and openness in negotiation settings
• Active listening as a negotiation advantage
• Asking the right questions to uncover interests and priorities
• Case Study
Module 3: Verbal and Non-Verbal Persuasion Techniques
Info:
• Using words that influence and persuade
• Managing voice, tone, and silence strategically
• Decoding non-verbal cues in high-stakes discussions
• Practice Exercise
Module 4: Managing Emotions and Conflict in Negotiation
Info:
• Handling tension and pressure with composure
• Recognizing and diffusing manipulation tactics
• Turning disagreement into constructive dialogue
• Role Play
Module 5: Communicating for Win-Win Outcomes
Info:
• Framing proposals for mutual value
• Language that encourages collaboration and compromise
• Avoiding defensive or confrontational communication traps
• Group Exercise
Module 6: Negotiation Across Cultures and Teams
Info:
• Navigating cultural and personality differences
• Virtual and cross-functional negotiation etiquette
• Maintaining professionalism across digital channels
• Case Study
Module 7: Application and Practice
Info:
• Real-world negotiation simulation
• Feedback and debrief session
• Creating your personal communication strategy for negotiations
• Action Plan Review
Event Venue & Nearby Stays
Regus - Montreal, ON V6C 3E8 Canada, 1200 McGill College Avenue, Montreal, Canada
CAD 525.03 to CAD 638.86
