Name: CX Day Switzerland | Good CX delivers better outcomes
Start: 2024-10-01T16:00:00+02:00
End: 2024-10-01T19:30:00+02:00
Location: HWZ Zurich University of Applied Sciences in Business Administration

CX Day Switzerland | Good CX delivers better outcomes

Join us for global insights, the Swiss state of CX and play the Customer Experience Game with peers - a premiere in Switzerland.
About this Event

Grüezi, Bonjour, Ciao at CX Day 2024!

We invite all Customer Experience (CX) enthusiasts and professionals to a special, interactive event to celebrate CX Day 2024 with everyone passionate about putting the customer at the heart of their organizations. This event is organized by CXPA Switzerland and cxpa.org.

<h4>What to Expect:</h4>

Learn from Real-life Stories: See, share and discuss examples of companies using CX as a business strategy.
Play The Interactive Customer Experience Game®: Participate in the premiere CX Game in Switzerland. The co-creator of the Game will guide you through CX challenges. It brings CX to life and drives action. More information:
Network with CX peers: Connect with fellow CX professionals, share experiences, and grow together in a supportive community.

<h4>Why Attend?</h4>

Inspiration: Discover how successful businesses leverage customer experience to drive growth and loyalty.
Knowledge Sharing: Exchange ideas and strategies with like-minded professionals.
Interactive Learning: Engage in an innovative and fun learning experience through the Customer Experience Game®.

In Person (keynotes and the game): Come to HWZ - Hochschule für Wirtschaft, Lagerstrasse 5 in Zürich at 4 PM.
Online (only keynotes): Join virtually from anywhere in the world.

<h4>Event Details:</h4>

Date: October 1st, 2024
Time: 16:00 PM - 18:45 + optional dinner
Location: Hochschule für Wirtschaft Zürich (HWZ), Lagerstrasse 5, Zürich or online
Hosted by: CXPA Switzerland and cxpa.org

CX Day 2024: Agenda

Welcome
Keynote Speaker by Dennis Wakabayashi
Swiss CEX 2024 Study: What Progress Did Swiss Firms Make? by Prof. Michael A. Grund
Play the Customer Experience Game® by Babs Asselbergs
Apéro with networking
Optional Dinner - For those who wish to continue the conversation and networking, join us for a dinner afterwards.

Join us and don’t miss out on this unique opportunity to enhance your CX skills and network with peers.

Let’s learn, share, connect, and grow together!