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About this Event
Grüezi, Bonjour, Ciao at CX Day 2024!
We invite all Customer Experience (CX) enthusiasts and professionals to a special, interactive event to celebrate CX Day 2024 with everyone passionate about putting the customer at the heart of their organizations. This event is organized by CXPA Switzerland and cxpa.org.
- Learn from Real-life Stories: See, share and discuss examples of companies using CX as a business strategy.
- Play The Interactive Customer Experience Game®: Participate in the premiere CX Game in Switzerland. The co-creator of the Game will guide you through CX challenges. It brings CX to life and drives action. More information:
- Network with CX peers: Connect with fellow CX professionals, share experiences, and grow together in a supportive community.
- Inspiration: Discover how successful businesses leverage customer experience to drive growth and loyalty.
- Knowledge Sharing: Exchange ideas and strategies with like-minded professionals.
- Interactive Learning: Engage in an innovative and fun learning experience through the Customer Experience Game®.
- In Person (keynotes and the game): Come to HWZ - Hochschule für Wirtschaft, Lagerstrasse 5 in Zürich at 4 PM.
- Online (only keynotes): Join virtually from anywhere in the world.
<h4>Event Details:</h4>
- Date: October 1st, 2024
- Time: 16:00 PM - 18:45 + optional dinner
- Location: Hochschule für Wirtschaft Zürich (HWZ), Lagerstrasse 5, Zürich or online
- Hosted by: CXPA Switzerland and cxpa.org
CX Day 2024: Agenda
- Welcome
- Keynote Speaker by Dennis Wakabayashi
- Swiss CEX 2024 Study: What Progress Did Swiss Firms Make? by Prof. Michael A. Grund
- Play the Customer Experience Game® by Babs Asselbergs
- Apéro with networking
- Optional Dinner - For those who wish to continue the conversation and networking, join us for a dinner afterwards.
Join us and don’t miss out on this unique opportunity to enhance your CX skills and network with peers.
Let’s learn, share, connect, and grow together!
Event Venue & Nearby Stays
HWZ Zurich University of Applied Sciences in Business Administration, 5 Lagerstrasse, Zürich, Switzerland
CHF 0.00