Customer Success in the Age of AI

This event will focus on the critical need to manage the entire customer experience including capturing feedback and providing consistent engagement. The goal of this event is to help customer success teams establish a strategy that ultimately captures customer sentiment, feedback into product and service offerings, and intelligence into the direction their market is headed.

Ticketing & Refund Policy

- Refunds are only available up until 7 days before the event.
- Unsure if you are a Mass Tech Leadership Council member? Check the member directory.
- Global or Premier membership level, please reach out to [email protected] for your special code.

Event Venue & Nearby Stays

Bullhorn, Inc., 100 Summer Street, Boston, United States