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Unsure how to relay customer service standards to your team? Struggling with understanding how to communicate with customers yourself? This class is designed to help you set customer service standards and hold your team accountable to create a consistent positive experience for your customers.In this class you will learn:
How to set a standard for customer service
How to measure customer service by employee
How to handle upset customers
How to respond to poor reviews
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Event Venue & Nearby Stays
Pikes Peak Library District - East Library, 5550 N Union Blvd, Colorado Springs, CO 80918-1950, United States,Colorado Springs, Colorado
Tickets
