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What is your anchor?This interactive workshop will help you identify the retail customer service aspects that are holding you back and ultimately help improve your business.
Lack of organisation? Lack of skill? Attitude? Lack of initiative?
Or; Awesome attitude? Focused? Solid foundations?
What you will learn:
Important tips to engage your workforce in lifting the customer perception of your business.
How you can introduce this to your staff.
Guest Presenter: Kathryn D. Atkinson, Workplace Training Facilitator, Beau Geste Limited
NZQA NCALNE Level 4 & 5 Literacy and Numeracy for Adult Education
NZQA Unitec Waitakere Retail Programme
ESOL Home Tutoring Certificate
Previous experience & certificates in Hospitality Management / General Manager Bar & Beverage and NZQA 4098 Workplace Assessor
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Event Venue & Nearby Stays
Business North Harbour, 12 Parkway Drive, Rosedale, Auckland, New Zealand
Tickets
USD 0