Customer Service

Wed Jan 28 2026 at 12:30 pm to 03:30 pm UTC-07:00

John N. Harms Center | Scottsbluff

WNCC Workforce & Lifelong Learning
Publisher/HostWNCC Workforce & Lifelong Learning
Customer Service
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This interactive training equips participants with a holistic approach to service excellence.
About this Event

Delivering exceptional customer service goes beyond quick fixes—it requires a proactive mindset, practical tools, and personal resilience. This interactive training equips participants with a holistic approach to service excellence by addressing both upstream and downstream interventions to improve customer service. Through real-world case studies, participants will practice problem-solving strategies. The session also emphasizes the importance of self-care and emotional resilience, helping customer service professionals maintain their well-being while navigating challenging interactions. Perfect for frontline teams and support staff, this training builds confidence, competence, and a sustainable service mindset.

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Event Venue & Nearby Stays

John N. Harms Center, 2620 College Park, Scottsbluff, United States

Tickets

USD 95.00

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