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A Behavioural Science Approach to Customer CentricityThe masterclass will deepen your understanding of customer behaviour, transforming your organisation’s approach to customer interactions. Drawing on insights from behavioural science, the session will elucidate how the mind works and how our everyday thinking patterns and decision-making processes influence consumer choices. Through engaging examples and interactive discussions, you will explore common mental shortcuts and their impacts, revealing both predictable and surprising customer reactions.
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Event Venue & Nearby Stays
46 Makedonitissas Avenue, Οδός Μακεδονίτισσας 46, 2058 Στρόβολος, Κύπρος,Strovolos, Cyprus
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