Name: Cross-Cultural Communication & Collaboration – 1 Day Session | Melbourne
Start: 2025-11-03T09:00:00+11:00
End: 2026-03-02T17:00:00+11:00
Location: Regus 120 Collins Street

$Cross-Cultural Communication & Collaboration \u2013 1 Day Session | Melbourne$

Develop cultural intelligence and communication agility to collaborate effectively across diverse teams and global workplaces.
About this Event

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

Course Overview:

In today’s globalized workplace, success depends on how effectively you can communicate and collaborate across cultures. This course helps professionals build cultural awareness, adaptability, and empathy, empowering them to work seamlessly in international and diverse team environments.

Through interactive discussions, case studies, and real-life scenarios, participants will learn how to bridge communication gaps, manage cultural misunderstandings, and foster mutual respect. The program emphasizes practical strategies for navigating different communication styles, decision-making patterns, and workplace expectations across cultural contexts.

By the end of this session, you’ll be equipped to communicate with confidence, sensitivity, and professionalism, no matter where your audience comes from.

Learning Outcomes:

By the end of this course, you will be able to:
• Communicate confidently and appropriately across cultural contexts.
• Demonstrate cultural intelligence and emotional adaptability.
• Build strong relationships with global colleagues and clients.
• Avoid misunderstandings through awareness of cultural nuances.
• Lead and collaborate effectively in multicultural and virtual teams.

Who Should Attend?

This course is ideal for professionals who work in international or culturally diverse environments, including:
• Managers and Team Leaders
• HR and L&D Professionals
• Global Project Managers
• International Sales and Client Service Teams
• Educators, Consultants, and Remote Workers

Why Choose This Course?
This course equips professionals with practical tools and real-world strategies to adapt their communication style, build rapport, and enhance collaboration across borders. Participants will explore real examples, role plays, and frameworks to strengthen their cross-cultural communication competency.

If you’re part of a diverse team or work with international clients, this program will help you bridge gaps, prevent miscommunication, and build lasting partnerships.

Bring your team and save

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Interested in a tailored session for your organization?
We offer customized in-house workshops designed around your team’s global communication needs and regional diversity.

Contact us today to schedule a customized in-house, face-to-face session:

Agenda
Module 1: Foundations of Cross-Cultural Communication

Info: • Understanding culture and its influence on communication
• Exploring high-context vs. low-context cultures
• Identifying communication barriers in multicultural settings
• Icebreaker Activity

Module 2: Cultural Awareness and Perception

Info: • Recognizing unconscious bias and cultural assumptions
• Building empathy and global mindset
• Adapting to diverse communication preferences
• Reflection Exercise

Module 3: Language, Tone, and Non-Verbal Cues

Info: • The role of tone, gestures, and body language across cultures
• Avoiding misinterpretation and communication pitfalls
• Strategies for clarity in multilingual environments
• Group Activity

Module 4: Building Relationships and Trust Across Cultures

Info: • Understanding relationship-building norms globally
• Communicating respect and credibility
• Managing hierarchy, power distance, and trust issues
• Case Study

Module 5: Leading and Collaborating in Multicultural Teams

Info: • Cross-cultural leadership communication techniques
• Managing diverse teams and virtual collaboration
• Encouraging inclusion and psychological safety
• Role Play

Module 6: Handling Conflict and Misunderstanding

Info: • Common sources of cross-cultural conflict
• Communicating diplomatically in sensitive situations
• Turning misunderstandings into opportunities for growth
• Simulation Exercise

Module 7: Applying Cultural Intelligence (CQ)

Info: • Developing self-awareness and adaptability
• Applying CQ models for effective interaction
• Creating a personal cross-cultural communication plan
• Action Plan Review