CRM EDGE / Presented by RI

Thu Oct 16 2025 at 02:00 pm to 05:00 pm UTC-04:00

Le Germain Hotel Toronto Maple Leaf Square | Toronto

RI
Publisher/HostRI
CRM EDGE \/ Presented by RI
Advertisement
Leveraging AI for Customer Growth in 2026
About this Event

Join us for a focused event geared to marketers who want to put AI to work in 2026. Hear from senior marketing leaders and peers as they share real-world experiences and practical steps you can take to personalize more effectively, deepen engagement, and grow customer lifetime value.

Through interactive speaker sessions and panels, you’ll walk away with clear, actionable ways to make AI part of your day-to-day CRM strategy.


Agenda

🕑: 01:30 PM - 02:00 PM
Doors open, welcome and registration
🕑: 02:00 PM - 02:40 PM
Is AI helping marketers grow their business?
Host: Scot Riches, President, RI

Info: While AI continues to be a top priority for CMO's, should it be? Scot will showcase some recent finding and actionable insights from RI’s research on AI's influence on customer decision making.


🕑: 02:40 PM - 03:20 PM
AI and Marketing: A Thought-Leadership Panel
Host: Moderated by Olie Navrotska, Strategy Lead, RI

Info: Client-side marketers share where they are in
their AI journey. What’s working, what’s not and
what’s next.


🕑: 03:20 PM - 03:30 PM
Break
🕑: 03:30 PM - 04:10 PM
Gen AI Playbook Moves to Drive Growth, Not Just Hype
Host: Tim Dolan, Principal Consultant and Trainer, Kickframe
🕑: 04:10 PM - 04:50 PM
Gen AI Gets Real: A Marketers Panel
Host: Moderated by Kari King, Chief Creative Officer, RI

Info: Stories from the front lines:
Client-side marketers discuss experiences with implementing various GenAI tools, sharing key
learning and watchouts.


🕑: 04:50 PM - 05:00 PM
Closing Remarks
🕑: 05:00 PM - 07:00 PM
Networking Cocktails and Bites
Advertisement

Event Venue & Nearby Stays

Le Germain Hotel Toronto Maple Leaf Square, 75 Bremner Boulevard, Toronto, Canada

Tickets

CAD 339.00

Sharing is Caring:

More Events in Toronto

Parking Kneecap (19+)
Wed, 15 Oct at 11:00 pm Parking Kneecap (19+)

History

\ud83c\udf7aparty with thiccyminajbae
Thu, 16 Oct at 03:00 am 🍺party with thiccyminajbae

canada,toronto, Canada, KY

Surfacing: Chinese Caribbean Intellectual Thought and Creative Practice
Thu, 16 Oct at 09:00 am Surfacing: Chinese Caribbean Intellectual Thought and Creative Practice

115 McCaul St, Toronto, ON M5T 3K5, Canada

Critical Minerals Discussion Panel
Thu, 16 Oct at 11:45 am Critical Minerals Discussion Panel

The National Club

Noon at Met | Organist Jonathan Oldengarm plays Bach students
Thu, 16 Oct at 12:00 pm Noon at Met | Organist Jonathan Oldengarm plays Bach students

Metropolitan United Church

RWA\/Youth Council Tour of the Don Port Lands
Thu, 16 Oct at 12:00 pm RWA/Youth Council Tour of the Don Port Lands

Union Station GO

C3 AI Health Summit
Thu, 16 Oct at 04:00 pm C3 AI Health Summit

Shangri-La Toronto

MaRS Centre Tenant Pub Night!
Thu, 16 Oct at 04:00 pm MaRS Centre Tenant Pub Night!

MaRS Centre, JewelBox

Prosciutto di Parma Tasting (Marketplace Edition)
Thu, 16 Oct at 04:30 pm Prosciutto di Parma Tasting (Marketplace Edition)

Eataly Sherway Gardens

Canadian Consulting Engineering Awards
Thu, 16 Oct at 05:00 pm Canadian Consulting Engineering Awards

Palais Royale

Sip & Sticker Social - October 2025
Thu, 16 Oct at 05:00 pm Sip & Sticker Social - October 2025

EPŌS COFFEE

Shine & Align: DIY Glow Jars + High Vibe Networking
Thu, 16 Oct at 05:00 pm Shine & Align: DIY Glow Jars + High Vibe Networking

Creeds Coffee Bar

Toronto is Happening!

Never miss your favorite happenings again!

Explore Toronto Events