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This one-day workshop provides middle to senior level leaders with the opportunity to strengthen their leadership capability in the vital area of communication. what we ignore, we approve. So, gain confidence in confronting poor performance, non-compliance and poor attitudes in the workplace.Programme overview
Courageous Conversations is an advanced management workshop that provides an opportunity to revisit and further strengthen your leadership capabilities. Master the skills to successfully identify, assess and solve non compliance, poor performance and negative attitudes in the workplace. Learn to empathically navigate the formal disciplinary process. Realise that conflict arising can be positive outcomes if it is resolved swiftly, proficiently and in a lasting manner. When dealt with appropriately, it can facilitate both personal and professional development.
In this workshop you will focus on real workplace scenarios, highly interactive case studies, roleplays and critical self-reflection exercises.
Learning objectives:
-Learn the distinctions between leadership and management
-Comprehend the underlying reasons behind conflict
-Accurately researching and gathering information – adequately preparing for the task at hand
-Having a rigorous and professional process
-Understanding the difference between a coaching conversation and the disciplinary process
-Learn clear and deliberate scripting to get you started
-The power of consequence and follow-through
-Moving from informal conversations to the formal disciplinary process.
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Event Venue & Nearby Stays
25 Don Street, Invercargill, New Zealand 9810, New Zealand
