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Marrying an amazing work culture with bespoke client experiences is the recipe for success – it’s as simple as that. Giving your team the tools for personal growth and autonomy resonates deeply within your work environment, and clients will reap the benefits of that connection and investment ten-fold. At the helm of multiple successful businesses, Courtney & Dana will share their insight for empowering your team and improving your client experience to reach new milestones in your business.Takeaways include:
Discovering the importance behind shared team values, as well as recognizing and appreciating different personalities
How to effectively set expectations and establish clearer communication to give your client the event of their dreams
Pulling back the curtain on team culture and how it inherently affects the overall client experience
About our Speaker:
Dana Kadwell has over 18 years of experience in the event industry and is the co-founder of Hustle + Gather, C&D Events, and one venue in the Raleigh, NC area along with her sister Courtney Hopper. Hustle + Gather is a training and consulting firm specializing in the hospitality industry. She helps to inspire other business owners to take big leaps, dream big, and create a supportive and flourishing team, which leads to profit growth and work-life balance.
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Event Venue & Nearby Stays
Charlotte Museum of History, Charlotte Museum of History, 3500 Shamrock Dr, Charlotte, NC 28215, United States,Charlotte, North Carolina
Tickets
