Conflict Management Training (1 day course Preston)

Mon, 18 Nov, 2024 at 09:00 am to Mon, 03 Mar, 2025 at 05:30 pm UTC+00:00

Holiday Inn Preston | Preston

Corporate Coach Training
Publisher/HostCorporate Coach Training
Conflict Management Training (1 day course  Preston)
Advertisement
Learn how to avoid unnecessary conflicts by improving communication, as well as resolving conflicts when they cannot be avoided.
About this Event

Master the art of Conflict Management with our impactful one-day training course. Gain essential skills to effectively handle conflict situations and challenging individuals.

Conflicts are bound to arise within professional teams, but they can be harnessed for growth when managed skilfully. From addressing chronic lateness to addressing bullying, inappropriate humour, or aggressive behaviour, this course equips managers with the tools to navigate conflict and prevent escalation.

Discover the power of proactive conflict management, fostering productivity, and cultivating a positive work environment. Become a rational conflict manager, equipped with logical, confident, and swift conflict resolution techniques. Our practical and interactive training style ensures active engagement throughout the session, empowering you to immediately apply step-by-step methods upon returning to work.

Don't let conflict derail your team's success. Enrol today and gain the practical skills to defuse tensions, promote harmony, and become a masterful conflict manager.

Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.



This training course in conflict resolution and communication is designed for managers who aim to enhance productivity and foster a positive work environment by improving their interaction skills with people.

Tο»Ώraining Course Content

  • How can you get the best result from any conflict situation?
  • Self-assessment of your strengths and weaknesses
  • Be exact in your description of what is wrong
  • Always speak clearly, rationally and with a positive attitude
  • Self-assessment of your strengths and weaknesses
  • Talk about what you can do, not what you cannot do
  • Distinguish between cynics and critical thinkers
  • Use REASON to resolve conflict, not avoidance nor high emotion
  • Distinguish reasons from excuses
  • Learn when to compromise and when to stand firm
  • Use objective, factual language, not derogatory, emotional language
  • Distinguish reasons from excuses and have a different policy for each
  • Learn when to compromise and when to stand firm
  • Use the correct level of assertiveness
  • Use of proper body language and voice tones
  • Suggest practical solutions and ask for an agreement
  • Give instant praise and appreciation for any concessions or movement

"This course was very informative, especially around objective language and how to deal with conflicts effectively. The Reason vs Excuse section was also very interesting and useful, as was the wrong box, right box method. The trainer was excellent. Very knowledgeable and approachable. " Swindon Women's Aid



Event Photos
Advertisement

Event Venue & Nearby Stays

Holiday Inn Preston, Walton Summit Centre,, Preston, United Kingdom

Tickets

GBP 570.00

Discover more events by tags:

Workshops in PrestonArt in Preston

Sharing is Caring:

More Events in Preston

Traditional carols to Christmas chart-topping hits from Brass Half Empty at Chew's Yard
Sun, 22 Dec, 2024 at 02:00 pm Traditional carols to Christmas chart-topping hits from Brass Half Empty at Chew's Yard

103-111 Market Street West, PR1 2HB Preston, United Kingdom

Riva Preston Presents  - Jack & The Beanstalk Family Pantomime
Sun, 22 Dec, 2024 at 03:00 pm Riva Preston Presents - Jack & The Beanstalk Family Pantomime

Riva Preston

Christmas Carols with Jack Yerkess Big Band Brass for Derian House
Sun, 22 Dec, 2024 at 05:00 pm Christmas Carols with Jack Yerkess Big Band Brass for Derian House

Taps & Wine Bar

Grinchmas at the Hunters
Sun, 22 Dec, 2024 at 06:30 pm Grinchmas at the Hunters

The Hunters

Sunday Sessions at The Hunters!
Sun, 22 Dec, 2024 at 06:30 pm Sunday Sessions at The Hunters!

The Hunters, Hennel Lane, Walton Park, Preston

Carols at the Conti 2024
Sun, 22 Dec, 2024 at 08:00 pm Carols at the Conti 2024

New Continental

WanderWoods Christmas Experience (including Santa visit)
Mon, 23 Dec, 2024 at 08:00 am WanderWoods Christmas Experience (including Santa visit)

69 Roman Way, Preston, UK

Christmas Fun Day!
Mon, 23 Dec, 2024 at 08:30 am Christmas Fun Day!

Girlguiding North West England Region Office

Dick Whittington
Mon, 23 Dec, 2024 at 03:00 pm Dick Whittington

Landmark, Saint Mary's Street North, Preston, UK

Party with Santa
Mon, 23 Dec, 2024 at 04:00 pm Party with Santa

Sir Tom Finney Way, Preston

Grinchmas at the Hunters
Mon, 23 Dec, 2024 at 05:15 pm Grinchmas at the Hunters

The Hunters

BOXXED OFF PRESTON \/\/ XMAS SNOW RAVE \ud83d\udd0a\ud83d\udd0a\ud83d\udd0a
Mon, 23 Dec, 2024 at 06:00 pm BOXXED OFF PRESTON // XMAS SNOW RAVE πŸ”ŠπŸ”ŠπŸ”Š

Switch Nightclub

Preston is Happening!

Never miss your favorite happenings again!

Explore Preston Events