About this Event
Conflict Management lone working
Welcome to our upcoming event on Conflict Management for lone workers! Join us for a day filled with practical tips and strategies to handle challenging situations when working alone. Learn how to de-escalate conflicts effectively and ensure your safety in various scenarios. Our experienced trainers will guide you through interactive sessions and role-playing exercises to enhance your skills.You will also learn breakaway techniques to enable you to remove yourself safley if someone was to grab you. Don't miss this opportunity to boost your confidence and competence in managing conflicts while working solo.All attendees will recieve a booklet on everything covered, and a certificate of attendance, Sign up now!
Course outline
- Describe common causes of conflict
- Recognising changes in mood
- Managing your reaction to conflict
- Describe different forms of communication
- Give examples of communication breakdown
- Explain three examples of communication models that can assist in conflict resolution
- Attitude/behaviour cycle
- Describe different methods for dealing with possible conflict situations
- Dealing with the aftermath
- lone working .Personal safety awareness
- Explain the use of “reasonable force” as it applies to conflict resolution.
- Breakaway techniques
Event Venue & Nearby Stays
Contact Securicare for further details,. 01904 492442, York, United Kingdom
GBP 299.00