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Please note the venue of this course will move to 2 Britannia Place Bath Street from NovemberAbout this Event
All Staff working with patients / clients
This session is delivered by a member of the States of Jersey Police .
This training builds on from the lone worker session, exploring communication skills and techniques to enable staff to recognise and manage a difficult situation that has the potential to escalate.
De-Escalation involves learning non-physical techniques that are helpful in managing aggressive behaviour through the understanding of body language, tone of voice and communication skills.
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Event Venue & Nearby Stays
Gervaise Le Gros, Mont Les Vaux, St Brelade, Jersey
Tickets
GBP 0.00 to GBP 45.00