Communication & Conflict Resolution

Tue Jun 17 2025 at 08:30 am to 04:30 pm UTC-04:00

Employers Network | Spartanburg

Employers Network
Publisher/HostEmployers Network
Communication & Conflict Resolution
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Participants will discover strategies for working with difficult people and how to manage responses, especially in stressful situations.
About this Event

Participants learn how to build productive work relationships by using effective communication skills and work toward collaboration, and identify conflict triggers and strategies to help avoid or manage a potential conflict.


TOPICS

Communication

  • Determining your communication style
  • 4 types of communication
  • 2 dimensions of communication style
  • Communication style strengths and trouble spots
  • Interacting with other communication styles
  • Assessment: What's My Communication Style?

Conflict

  • Understanding conflict
  • Practicing conflict resolution
  • Development planning
  • Understanding 10 typical conflict situations
  • Assessment: Conflict Strategies Inventory

GOALS

  • Identify the importance of communication skills in building effective work relationships
  • Describe the obstacles that impact communication within an organization
  • Demonstrate how to effectively send and receive messages to achieve collaboration
  • Understand the importance of effective listening
  • Use appropriate questioning techniques
  • Describe a process for resolving conflict
  • Practice resolving conflict situations

Event Photos
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Event Venue & Nearby Stays

Employers Network, 1004 S Pine Street, Spartanburg, United States

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