Client & Team Management: 1 Day Event Planner Training in Sydney

Tue, 13 Jan, 2026 at 09:00 am to Wed, 03 Jun, 2026 at 05:00 pm UTC+11:00

Regus - Sydney, Balmain | Sydney

MG Aussie
Publisher/HostMG Aussie
Client & Team Management: 1 Day Event Planner Training in Sydney
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Practical course guiding planners to set expectations, solve conflicts, coordinate teams and maintain strong client relationships.
About this Event

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.


Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session


Course Overview:

This one-day program builds strong client management, team leadership, and people-handling skills essential for event planners. The course covers communication, delegation, collaboration, expectation-setting, and conflict resolution techniques that help planners manage both clients and team members confidently. Through practical tools and relatable situations, you learn to coordinate effectively, maintain professionalism, and ensure smooth teamwork across all stages of event planning.


Learning Objectives:

By the end of this course, you will be able to:

  • Strengthen your communication, leadership, and coordination skills.
  • Learn how to manage clients confidently and set realistic expectations.
  • Delegate tasks effectively and motivate teams to perform at their best.
  • Resolve conflicts professionally and maintain positive working relationships.
  • Lead teams onsite with clarity, structure, and composure.

Who can Attend?
  • Event planners responsible for client communication, team leadership, coordination, and people management across event projects.

Why Choose this Course?

This course is ideal for event planners who want to improve their leadership, communication, and people-handling abilities. It offers practical techniques for speaking confidently with clients, delegating tasks clearly, and coordinating diverse teams. You learn how to maintain professionalism under pressure, handle conflicts constructively, and build strong long-term relationships. Through realistic activities and structured approaches, you gain the confidence to manage both clients and teams effectively, ensuring smooth event execution from start to finish.

©2025 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.


Looking to upskill your event team together?

We provide customised in-house training tailored to your organisation’s event style, workflow, and team structure. Whether you need stronger client communication, better delegation systems, or improved team coordination, we adapt the program accordingly. In-house delivery ensures targeted development and consistent people-management skills across your full team

Contact us today to schedule a customized in-house, face-to-face session:


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Agenda
Module 1: Essentials of People & Client Management

Info: • Understanding planner responsibilities
• Balancing client needs with team capabilities
• Building trust and credibility
• Activity


Module 2: Professional Client Communication

Info: • Communicating clearly with clients
• Setting expectations and boundaries
• Managing difficult conversations
• Role Play


Module 3: Team Leadership & Coordination

Info: • Guiding teams with clarity
• Assigning roles effectively
• Ensuring smooth coordination onsite
• Activity


Module 4: Delegation & Task Assignment

Info: • Matching tasks with strengths
• Ensuring accountability
• Avoiding micromanagement
• Activity


Module 5: Collaboration & Team Engagement

Info: • Encouraging teamwork and idea sharing
• Building harmony within diverse teams
• Motivating teams under pressure
• Activity


Module 6: Conflict Identification & Resolution

Info: • Spotting early signs of conflict
• Handling disagreements calmly
• Maintaining positive working relationships
• Role Play


Module 7: Client Relationship Building

Info: • Maintaining ongoing professional relationships
• Providing consistent updates
• Creating a positive client experience
• Activity


Module 8: Managing Stress & High-Pressure Situations

Info: • Handling last-minute changes
• Keeping teams calm and focused
• Maintaining composure during challenges
• Activity


Module 9: Leading On-Site Teams During Events

Info: • Coordinating multiple moving parts
• Managing vendors and staff effectively
• Ensuring smooth flow from setup to wrap-up
• Case Study


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Event Venue & Nearby Stays

Regus - Sydney, Balmain, 45 Evans Street, Sydney, Australia

Tickets

AUD 572.03 to AUD 741.45

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