Discover, Share, Learn and Empower!
About this Event
Along with other top-performing, like-minded business owners, discover how to thrive and be profitable in today's economy and learn about trends and best practices from experts and leaders in the industry.
You'll share challenges and successes while developing life-long relationships.
Agenda:
Stop Surviving and Start Building! Hosted by : Ricky Regalado (Route) & Michael Brown (Swept)
Platinum Sponsors - Route, Swept, Janitorial Store, Home depot, Sunbelt
Gold Sponsors - Spartan, North American MFG, ISSA, SIA insurance, Direct Mop wholesale, Debbie Sardone, Unger, Horton Insurance Group. Tenant
Day 1 - 9am - 8:30pm - October 14
Registration begins between 8-9am - check in for badges
Morning breakfast - (cold) bagels, pastries, coffee, etc. and networking - 1 hour during the registration.
9:00 am - 9:15 am
Ricky to Welcome everyone and talk about the next 2 days!
9:15 am - 11:15 am
Presentation: Michael Brown (From Swept) (45 min - 1 hr )
Topic: Creating a leadership mindset that allows you to repeatedly set & achieve your business and personal goals.
Followed up by a Workshop executing on the Business problems discussed in Discussion 1. (45 min - 1 hr )
Total about - 2 hrs
In these sessions, we will discuss strategic planning, goal setting, and a 90 day framework that will help you build the cleaning company you truly want to own.
This is a real life and actionable session (not just hype) that you can use over and over again every single quarter.
At the end of this session, you will have the first rough draft of your 90 day plan that you can take back and continue to refine.
11:15- 11:45 am
Sunbelt presentation - by Rory Saleh “Would you say yes to a job like this?”
11:45 am - 12:15 pm
Sponsor Introductions - by Ricky
12:15 pm - 2:15 pm
(Dedicated 1.5 hours of lunch break and networking and learning) Meet with the Vendors at their table tops.
2:30pm - 4:30pm
Panel discussion - 1 moderator with 2 guests could be Krystal Bella plus 1 more
(45min-1hr) Topic (Hiring and Staffing)
Followed up by a Workshop executing on the Business problems discussed in Discussion 2. (45min - 1hr)
Total about - 2 hrs
In this session you will learn the best practices for hiring and retaining your team from a panel of experts who own successful cleaning companies.
The lessons and frameworks learned in this session will fit directly into the 90 day plan you started in the earlier session to ensure you have an actionable plan to take back to your company.
Bring a list of all the challenges you face in hiring, training, and retaining your team for the Q&A session.
4:30 pm - 5:15 pm
Operation Scaling by Rozalado & RCM team (Ricky moderating - Dominic/Tony from Rozalado & Jae from RCM) - Speak on how we built and scaled a Cleaning & Maintenance service business that has entered into 30 states.
In this session, you will hear first hand how Ricky and his team scaled the operations of one of the fastest growing cleaning companies in the US. Bring your questions and put them on the spot for the Q&A.
6:30pm - 8:30pm
We'll be having a cocktail networking reception at the Aloft Hotel in Rosemont in their XYZ lobby and patio bar. Free drinks and appetizers and talking shop on Cleaning. This our partner hotel where we have rooms blocked off at a discount rate for you as well. Plus it is connected to the Rosemont Entertainment district.
Cocktails & Networking reception - 2 hrs
Day 2 - 9am - 6:15pm - October 15th
Cold Breakfast and coffee networking - 1 hour of early videos.
Video studio - 1.5hrs where we will have a camera crew setup to film (2-3 min videos) of attendees as they share their story, who they are, what they do, areas they service and their "WHY"? This will be on us as our first event ever, a nice freebie gift for the attendees.
9:00 - 11:00am
Panel discussion - 1 moderator with 3 guest could be Brant Inserno from ISSA/CMI and Dominic and Vianney from Rozalado (45 min - 1hr) Topic (Quality Control and Customer service communication)
Followed up by a Workshop executing on the Business problems discussed in Discussion 2. (45 - 1hrmin)
Total about - 2 hrs
In these sessions, you will learn how to better engage and retain your customers with a quality control strategy. COVID has increased customer expectations and you may be doing all the right things, but how and when you communicate it matters to your customers.
In the workshop, you will learn how to build a quality control program that is the right size for your company and builds trust with your customer. This is an area that gets neglected and costs cleaning companies thousands of dollars every year; it doesn't have to be complicated to be successful.
11:15- 12:00pm
Storytelling of a life as a Commercial cleaning biz owner, and now author and podcaster.
Gerren Sprauve
12:00pm - 1:30pm
During Lunch break time. Peer to Peer meetups
Booth area - Dedicated 1-1.5hrs hrs of networking and meetup time.
Video studio - 1.5hrs where we will have a camera crew setup to film (2-3 min videos) of attendees as they share their story, who they are, what they do, areas they service and their "WHY"? This will be on us as our first event ever, a nice freebie gift for the attendees.
1:45 pm - 3:45pm
Panel discussion - 1 moderator with 2 guests - Armando Bello and John disselkamp +1 more (45 min - 1hr) Topic (Sales, Bidding, CRM, LEAD gen)
Followed up by a Workshop executing on the Business problems discussed in Discussion 2. (45 min - 1 hr) Total about - 2 hrs
Most companies lack the discipline to grow. They focus only on winning contracts and neglect the other areas of their company (operations, hiring, training, quality, customer engagement). This approach leads to winning low margin contracts and losing them within a few months due to poor management. By this point in the conference, you are armed with a 90 day plan that will allow you to manage and retain your team & contracts.
In this final session, the panel opens up their playbooks on how they consistently win high margin contacts using technology that impresses their customers and allows their team to manage the growth. In the workshop, you will fine tune this playbook to fit your needs and will put it into action on the next bid you complete.
4:00- 4:45pm
Keynote speaker -
Debbie Sardone (Speaking on life of Residential cleaning biz) - 30-45 min.
4:45 pm - 5pm
Ricky to bring the event to an end!
5:00 pm -6:30pm
Cocktails & Networking reception - 1.5 hours
Video studio - 1.5hrs where we will have a camera crew setup to film (2-3 min videos) of attendees as they share their story, who they are, what they do, areas they service and their "WHY"? This will be on us as our first event ever, a nice freebie gift for the attendees.
We’ll have an on-site screen printer from Route’s new Merchandising partner Culture studio - Adding Business sayings and quotes and designs to the events t-shirt. Customized t shirt printing for take home swag
Hotel Event Summary:
Hotel(s) offering your special group rate:
Aloft Chicago O'Hare for 149 USD per night
Link - https://www.marriott.com/events/start.mi?id=1630696447453&key=GRP
Event Venue & Nearby Stays
6120 N Pulaski Rd, 6120 North Pulaski Road, Chicago, United States
USD 199.99