Change Management for Home Care Reform

Most providers that LPA team members speak to are concerned about the upcoming reforms in home care. This concern can often ‘trickle’ down to other workforce members resulting in fear and anxiety. There is a way of managing these unknown changes so that there is support and a plan in place for different scenarios.

We believe there are three key areas that will require change management:

1. Workforce management- in particular our teams of care managers and clinicians.
2. Model redesign- what is working, what is not, what needs to change?
3. Interface between teams e.g. finance and operations, management and team leaders, clinicians and care managers.
4. Communication with stakeholders with specific needs e.g. CALD

Successfully navigating the evolving landscape demands effective leadership, foresight, and a well-structured approach to managing change.

To assist you we have put together a practical course for any manager or team leader about change management and the importance of keeping the result ‘front of mind’ i.e. quality care and business sustainability.

We know that home care providers have survived many changes over the last decade and will continue to do so if they are supported by stakeholders to remain viable and not only survive but thrive!

🔥 Overview

This two-session event offers a comprehensive exploration of how to foster a culture of innovation and resilience within aged care organisations, providing leaders and managers with the skills to assess, plan, and implement sustainable change. The sessions will be very practical and provide opportunities to interact and consider case studies.

Workshop 1: Building the Foundations for Strategic Change Management in Home Care

Tuesday 10 December 1-3pm
Equip participants with the foundational knowledge and strategic framework to understand change management within the aged care context, laying the groundwork for sustainable change initiatives.

1 - Core Concepts of Change Management in Home Care

• Foundations of change management models, including Kotter’s 8-Step Process, ADKAR, and Covey’s Stages of Choice.
• Selecting and adapting change models to align with organisational goals and aged care-specific challenges.
• What do CALD communities and their workforce need to be aware of when communicating changes.

2 - Developing a Change Management Strategy

• Step-by-step guide to creating a strategic change management plan.
• Goal-setting and aligning change initiatives with long-term organisational objectives.
• Identifying change champions and key stakeholders.

3 - Planning for Sustainable Change

• Techniques for identifying and assessing potential risks to change initiatives.
• Integrating resilience-building measures within the strategy to support long-term sustainability.

Workshop 2: Leading, Implementing, and Sustaining Change in Home Care

Wednesday 11 December 1-3pm
Enable participants to implement, oversee, and sustain change initiatives with practical skills for managing resistance, fostering resilience, and embedding change within the organisation.

1 - Implementing and Overseeing Change Initiatives

• Practical steps for translating strategy into action.
• Project management techniques tailored to change initiatives in home care.

2 - Engaging and Managing Stakeholders

• Understanding the causes of resistance and proactive management techniques.
• Developing feedback loops to adapt and enhance change initiatives in real time.

3 - Building Organisational Agility and Resilience

• Strategies for fostering a culture that embraces change.
• Techniques for building resilience among teams to support ongoing adaptation to sector reforms.

4 - Sustaining Change for Long-Term Impact

• Embedding new practices into organisational culture.
• Using KPIs and feedback mechanisms to track and refine change efforts.
• Continuous improvement processes that support sustained organisational growth.

🚩 Learning Outcomes

By the end of this workshop you will be able to:

• Familiarity with core change management models- practical applications
• Understand the components of a change management plan
• Learn the steps to create a clear, actionable change management strategy aligned with organisational goals.
• Understand how to assess risks of change initiatives, ensuring they are structured for long-term success.
• How might those from a special needs group or CALD communities be supported to adapt to changes in home care.
• Develop project management skills to translate strategic plans into practical, actionable steps.
• Learn best practices for effective communication and feedback loops that support stakeholder buy-in and trust.
• Understand the components to sustain change for long-term impact

💡 Who will benefit most from this training?

• Managers, team leaders, care managers, CALD providers

• Professionals with responsibility for HR and managing people and culture.

• Professionals in change management and HR who need to implement large-scale change in an organisation.

• Leaders including members of the governing body looking to effectively manage growth, innovation and sustainability.

🎖️ Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

📅Date: 10 & 11 December 2024

• 1.00pm - 3.00pm – New South Wales, Victoria, Tasmania, and the Australian Capital Territory
• 12pm - 2.00pm Queensland
• 12.30am -2.30pm - South Australia
• 11.30am -1.30pm - Northern Territory
• 10.00am - 12.00pm - Western Australia

💼 Inclusions

• Online Workbook questions (and the opportunity to gain feedback from the LPA team)
• Downloadable tools and resources

💻 Attendee requirements

• Computer or mobile device
• A stable internet connection (broadband/4G+ recommended)
• Speakers and a microphone are optional

When it comes to online training, we know that staring into the “virtual classroom” can sometimes miss those moments that face-to-face events deliver. So, we are mixing things up. In a time of transformation in the sector, we want to make sure now, more than ever, that you are being supported. We will be focusing even more on interactive, immersive training sessions (think break-out rooms, cameras on (yes scary), opportunities to network, and of course maintaining the LPA way of tangible tools and resources).

💰 Investment: $ 600 inc. GST

Event Venue

Online