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Advice centre in Canterbury.For more information, please visit our website - https://sossen.org.uk/services/walk-in-advice-centres/
This is a free walk-in service. No appointment necessary. Please note: doors close 30 minutes before the advice centre.
Before you attend
Here’s a few helpful tips to consider before you arrive:
✔️Do check on the website for any last minute changes to times.
✔️We don’t book appointments in advance for our walk-in centres, just turn up.
✔️Remember to bring your security ID – use the link above if you need to register.
✔️We suggest you arrive during the first hour of the walk-in advice centre opening. Be be prepared to wait your turn.
✔️Bring all of your relevant paperwork, ideally keep this in date order as this will help us to work more quickly.
✔️If possible, please avoid bringing children. If this isn’t possible, please ensure another adult is available to supervise the child whilst you are seeing the adviser.
During your visit
Here’s a few ways to ensure your time with an adviser is as productive as possible:
👉Please sign in and have your security ID ready; this will help us direct you to the right adviser.
👉If the Advice Centre is busy, consultations may be limited to 20 minutes.
👉We cannot guarantee to see anyone arriving after the designated ‘door closing’ time.
👉Unfortunately, time does not enable us to carry out a review of a draft EHCP or help create appeal grounds. This requires a review of all paperwork so as to produce a robust response.
👉All our volunteers are trained; we cannot guarantee that any specific volunteer or member of SOS!SEN will be at any given Advice Centre.**
**If you need to see a specific person, please book a 1:1 session
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