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CALP DATES: October 28th - 29th & November 11th - 12th Pricing:
$475 Members
$775 Non-Members
This course equips multifamily professionals with practical skills in marketing, leasing, operations, and resident retention. From building strong relationships to maximizing community performance, participants will walk away prepared to elevate both resident experience and property success.
Course Schedule & Information
Registration: 8:30 AM | Class: 9:00 AM – 5:00 PM (or earlier)
Light breakfast & lunch included daily
Cost includes e-book
Important: You must have an NAA ID number before registering. Create one at https://naahq.org/ and be sure to check the box for PACE access.
The CALP course provides a complete foundation for today’s property management professionals, covering every stage of the leasing and resident experience. Participants will learn how to use technology and marketing to generate traffic, evaluate competition, and build effective sales plans. The course also emphasizes fair housing compliance, qualifying prospects, preparing leases, and ensuring smooth move-ins.
Key modules include:
Managing resident relationships
Handling maintenance requests
Creating community engagement
Maximizing renewals and revenue
Students will also explore operational efficiency, reputation management, incident reporting, and market surveys—gaining the tools needed to lead their communities with confidence.
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Event Venue & Nearby Stays
2265 Harrodsburg Rd, Ste 350, Lexington, KY, United States, Kentucky 40504
Tickets
Concerts, fests, parties, meetups - all the happenings, one place.
