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Difficult conversations and high-emotion moments are becoming more common in today’s workplace - whether you’re navigating challenges with employees, customers, or partners. That’s why we’re excited to invite you to Leading Under Pressure: Practical De-Escalation Skills, a hands-on business workshop presented by Columbia Credit Union.Join Charis Counseling’s Abe Figueroa for a dynamic 90-minute session designed to help business owners, managers, and teams confidently handle tense situations, while strengthening relationships and protecting business outcomes.
During this interactive workshop, you’ll learn how to:
-Recognize early signs of escalating dynamics
-Stay calm and clear when emotions run high
-Redirect challenging conversations productively
-Avoid common missteps that unintentionally heighten conflict
-Apply proven techniques immediately through real-world scenarios
Whether you lead a team, manage customer interactions, or support workplace culture, these skills will help reduce disruptions, improve communication, and boost your leadership confidence.
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WHEN: Tuesday, January 20 | 8:30 AM - 10: 30 AM
WHERE: Columbia Credit Union Operations Center (200 SE Park Plaza Dr, Vancouver, WA 98684)
- Free parking available
ADMISSION:
-Chamber Members | FREE
-Non-Members | $25
REGISTER HERE: https://my.vancouverusa.com/event-information?id=a0lVp0000028ivZIAQ
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THANKS TO OUR SPONSORS:
-Presenting Sponsor: Columbia Credit Union
-Coffee Sponsor: United Precision Corporation
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Event Venue & Nearby Stays
Columbia Credit Operations Center, 200 SE Park Plaza Dr, Vancouver, WA 98684, United States
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