About this Event
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Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview
This workshop offers a practical and structured introduction to Operational Excellence, designed to improve processes, minimize waste, and increase efficiency in everyday business operations. Participants will explore proven continuous improvement methodologies widely used across industries to enhance reliability, quality, and consistent performance.
The program focuses on practical tools, analytical thinking, and real-world case applications. Attendees will learn how to identify root causes, remove operational inefficiencies, and implement sustainable improvements that create measurable impact. By the end of the session, participants will be equipped to design value-driven workflows, reinforce operational standards, and promote a culture of continuous improvement within their teams.
Learning Objectives
By the end of this workshop, participants will be able to:
- Understand the core principles and business value of Operational Excellence
- Identify waste and inefficiencies within business processes
- Apply root cause analysis tools to solve operational challenges
- Utilize lean methodologies to streamline workflows
- Measure and monitor performance using meaningful KPIs
- Strengthen collaboration and structured problem-solving practices
- Develop sustainable action plans for continuous improvement
Target Audience
This workshop is ideal for:
- Operations managers and supervisors
- Process improvement teams
- Quality and performance professionals
- Team leaders and department heads
- Manufacturing, service, and operations personnel
- Professionals responsible for workflow or process management
- Anyone seeking to enhance operational efficiency and effectiveness
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Why Choose This Course?
This training equips participants with practical tools to enhance efficiency, reduce waste, and build structured, high-performance workflows. It empowers professionals to apply continuous improvement methods that strengthen reliability and improve daily operations. By adopting these skills, teams can deliver consistent quality, faster turnaround times, and measurable business value
📧Ready to bring this powerful workshop to your team? Contact us at [email protected] to schedule your customized in-house session.
Agenda
Module 1: Foundations of Operational Excellence
Info: • Understand the principles and purpose of Operational Excellence.
• Identify core elements: quality, efficiency, consistency, and value.
• Explore the benefits of improvement-driven business cultures.
• Icebreaker Activity
Module 2: Process Mapping & Waste Identification
Info: • Map processes step-by-step to visualize workflows.
• Identify the 8 wastes (TIMWOODS) in operations.
• Evaluate gaps and inefficiencies in current systems.
• Activity
Module 3: Root Cause Analysis & Problem Solving
Info: • Use tools like 5 Whys and Fishbone Diagrams.
• Distinguish symptoms from root causes.
• Build structured problem-solving habits.
• Role Play
Module 4: Lean Tools for Operational Efficiency
Info: • Apply tools like 5S, Kaizen, and Standard Work.
• Improve flow, reduce delays, and optimize resources.
• Understand how lean supports continuous improvement.
• Case Study
Module 5: Performance Measurement & KPI Tracking
Info: • Identify relevant KPIs for operational performance.
• Monitor results using dashboards and metrics.
• Use data to guide decision-making and improvements.
• Simulation
Module 6: Building a Continuous Improvement Culture
Info: • Engage employees in improvement initiatives.
• Improve communication and ownership at all levels.
• Encourage innovation and team-driven solutions.
• Group Brainstorm Activity
Module 7: Implementing Sustainable Changes
Info: • Create practical action plans for process improvement.
• Set measurable goals for long-term impact.
• Develop follow-up mechanisms for sustained results.
• Action Plan Review
Event Venue & Nearby Stays
Regus – AB, Calgary – McDougall, 639 5 Ave SW, Suite 2500, Calgary, Canada
CAD 492.92 to CAD 596.42
