Learn how to navigate the business world with confidence and professionalism in our one-day workshop.
About this Event

Business Etiquette 1 Day Workshop

Where you can learn all about the dos and don'ts of business etiquette. This in-person workshop will cover a range of topics to help you navigate the professional world with confidence.

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

In today's dynamic work environment, effective communication and proper etiquette are more important than ever. This one-day program, delivered in-person or virtually, helps you understand the impact your behaviour has on colleagues and the organization as a whole. Through interactive sessions, you'll gain valuable insights into building self-awareness, fostering collaboration, and mastering modern business etiquette in both physical and remote settings.

Course Benefits:

Go beyond the basics: Learn why business etiquette isn't just about manners – it's about achieving success.
Communicate effectively: Discover how your words, both written and spoken, influence others.
Cut through the jargon: Communicate clearly and concisely by eliminating unnecessary business jargon.
Become a powerful listener: Develop active listening skills and understand the pitfalls of multitasking.
Maximize your impact: Project a positive presence and build strong professional relationships.
Manage meetings efficiently: Learn strategies to optimize time and resources during meetings.
Support others: Gain skills to provide constructive feedback on business etiquette to colleagues.

Agenda:

The Importance of Business Etiquette in the Workplace

Understanding the Power of Your Words
Mastering Email Etiquette
The Art of Active Listening
Exploring Your Personal Impact
Effective Meeting Management Strategies
Supporting Business Etiquette in Others

Who Should Attend:

This course is ideal for anyone who wants to enhance their professional communication and etiquette skills, including:

Team Leaders
Supervisors
Managers
HR Professionals

Anyone involved in people or organizational management

Certification:

Upon successful completion of the training, you will receive a course completion certificate from Mangates.

Benefits of Choosing the Business Etiquette Course for Your Team

Enhanced Professionalism: Equip your team with the knowledge and skills to maintain high standards of professionalism, ensuring they represent your organization in the best possible light.
Improved Communication: Help your team communicate more effectively, both verbally and in writing, reducing misunderstandings and fostering a clearer, more efficient exchange of information.
Better Collaboration: Foster a collaborative work environment by teaching team members the importance of respecting others, listening actively, and providing constructive feedback.
Increased Productivity: By improving meeting management and minimizing distractions, your team can work more efficiently, saving time and resources.
Strengthened Relationships: Build stronger professional relationships within the team and with external stakeholders by emphasizing the importance of empathy, respect, and appropriate behavior.
Greater Self-Awareness: Encourage your team to reflect on their own behaviors and understand how they affect others, leading to personal growth and improved interpersonal interactions.
Reduced Conflicts: Minimize workplace conflicts by promoting clear, respectful communication and understanding the impact of one’s actions on others.
Enhanced Company Image: Maintain a positive reputation for your organization by ensuring that your team consistently demonstrates high standards of business etiquette.
Supportive Work Environment: Create a supportive atmosphere where team members feel valued and respected, which can boost morale and job satisfaction.
Long-Term Success: Investing in business etiquette training can lead to long-term benefits, including better team cohesion, higher employee retention rates, and overall organizational success.