Boost Your Career with Emotional Intelligence Workshop in Shah Alam

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview

Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.

This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Course Content:

Key Topics Include:

• Introduction to Emotional Intelligence
• Core EI Skills
• Verbal Communication
• Non-Verbal Communication
• Social Awareness & Responsibility
• Emotional Regulation Techniques
• Building Emotional Control
• Workplace Applications (Part I)
• Workplace Applications (Part II)
• Making a Lasting Impact
• Conclusion & Reflection

Key Takeaways:

By the end of this course, you will be able to:

• Understand the Emotional Intelligence competency framework.
• Evaluate your current level of emotional intelligence.
• Apply techniques to maintain a high level of positivity and energy.
• Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
• Handle high-pressure situations and maintain high standards.
• Cultivate emotional resilience and maturity.
• Take responsibility for emotions and avoid blame or complaints.
• Apply emotional intelligence strategies in the workplace.

Target Audience:

This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.

Certification:Upon successful completion, participants will receive a Leadflake Certificate of Completion.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Info: ● Self-Management
● Self-Awareness
● Self-Regulation
● Self-Motivation
● Empathy

Info: ● Accurate Emotional Perception
● Using Emotions to Enhance Thought
● Understanding Emotional Signals
● Emotional Management

Info: ● Active Listening
● Effective Questioning
● Communicating with Authenticity

Info: ● Interpreting Body Language
● Emotional Cues in Communication
● The Power of Delivery

Info: ● Benefits of EI
● Expressing Emotions Effectively

Info: ● Perspective Shifting
● Self-Awareness Tools
● Healthy Compromise

Info: ● Coping Strategies
● Relaxation Methods
● Integrating Techniques

Info: ● Managing Emotions at Work
● Constructive Conflict Resolution
● EI in Professional Interactions

Info: ● Optimism vs. Pessimism
● Finding Emotional Balance

Info: ● First Impressions
● Situational Assessment
● Assertiveness with Respect

Info: ● Inspirational Insights
● Summary of Key Learnings
● Personal Action Plans and Feedback

Event Venue & Nearby Stays

For venue details, reach us at [email protected], PH: + 61(0) 2 80155605, Shah Alam, Malaysia