Be Inspired: A Day of Action (Georgetown, DC)

The purpose of this program is to take your leadership and service excellence to another level. Join us for a full-day of learning, tools and best-practices.

In the morning, we will focus on Leading a 5-Star Team. We will delve into the mindset and actions of how world-class leaders inspire and sustain high performance from their teams.

Then, in the afternoon, we will do a deep dive on 7 Principles to Fully Engage Your Customers. It’s one thing to serve, but it’s another level entirely to make the customer feel engaged.

Purpose: Provides leaders with the tools to be unapologetically devoted to excellence and refuse to tolerate mediocrity on their team.

Learning Topics:

• How to build a team of highly engaged employees
• Power of setting high expectations
• Becoming a leader that others want to follow
• Customizing motivation & recognition to ensure maximum impact

Purpose: Provides participants with proven tactics and strategies to consistently deliver exceptional service.

Learning Topics:

• Principle 1 - Be eager to serve
• Principle 2 - Be welcoming
• Principle 3 - Create an inclusive atmosphere
• Principle 4 - Create a total experience
• Principle 5 - Turn customers into ambassadors
• Principle 6 - Offer a gracious goodbye
• Principle 7 - Earn your customers’ confidence

This session is perfect for you if:

• You've ever wondered, "what are the best practices to lead a high-performing team?
• You're tired of spending all day focusing on team members who are not driven to excel.
• You want to equip and empower your team to consistently deliver world-class service.

Here's what makes this different from your typical workshop:

• No boring lectures
• No theoretical fluff
• Insightful, practical tips you can actually use tomorrow.

A day with Bryan has been described as "engaging," "dynamic," "powerful," and "inspirational."

Don't delay! Seats fill fast. Are YOU ready to Be Inspired?

If you are traveling from out of town, here are some hotel options in the general area:

https://www.google.com/maps/search/Hotels/@38.9085713,-77.075567,14z/data=!3m1!4b1!4m16!1m12!4m11!1m3!2m2!1d-77.0579046!2d38.9062296!1m6!1m2!1s0x89b7b6494f8e75b5:0x42240aa75f7cceac!2s1064+Wisconsin+Ave+NW,+Washington,+DC+20007!2m2!1d-77.063051!2d38.904522!2m2!3m1!5e2?entry=ttu

Event Venue & Nearby Stays

1064 Wisconsin Ave NW, 1064 Wisconsin Avenue Northwest, Washington, United States