About this Event
BUILDING BETTER ALERTS: FROM SUMMER LEARNING TO EVERYDAY PRACTICE
Advanced Training Workshop - September 18, 2025
Building on our July 2025 Alert & Warning Workshop and lessons learned from this summer's tsunami events, San Mateo County Emergency Management continues our commitment to evidence-based emergency communication with Dr. Jeannette Sutton and The Warn Room.
This focused training moves us from understanding challenges to applying evidence-based solutions in daily practice—strengthening how we keep communities informed and safe during emergencies.
SESSION 1: HANDS-ON ALERT & WARNING TRAINING 10:00 AM – 12:00 PM
Target Audience: All operational area partners as well as Bay Area emergency managers, dispatchers, and anyone who drafts, sends, or approves emergency alerts
What You'll Do:
- Practice scenario-based alert creation using proven templates
- Apply the Five Element Framework through hands-on exercises
- Standardize messaging across agencies for consistent public communication
- Learn from recent incidents to improve timing, accuracy, and actionability
LUNCH: 12:00 – 1:00 PM: SMC EM will make every effort to accommodate food allergies and dietary restrictions. Guests are also welcome to bring their own food if they prefer
SESSION 2: STRATEGIC MESSAGE DISTRIBUTION & PLATFORM SELECTION 1:00 PM – 3:00 PM
Target Audience: PIOs (fire, law enforcement, EMS, county, city, special districts), City Managers, and decision-makers responsible for emergency messaging during unfolding incidents
What You'll Do:
- Select appropriate warning platforms based on threat severity and audience
- Match communication channels to different hazard levels and required actions
- Coordinate multi-platform messaging for maximum reach and clarity
- Develop protocols for real-time communication decisions
RSVP REQUIRED: You are welcome to attend the whole day, and please indicate which session(s) you plan to attend when registering.
DATE: Thursday, September 18, 2025
LOCATION: San Mateo County Emergency Management, 501 Winslow St., Redwood City
LUNCH: Provided
Register now to strengthen our regional emergency communication capabilities.
Event Venue & Nearby Stays
County of San Mateo Emergency Management, Regional Operations Center, Redwood City, United States
USD 0.00
