About this Event
For more information: https://casugol.com/course/seai
International Acclaimed Certification. 5-Star Reviews
Suitable for everyone. Learn in an Interactive, Supportive, and Encouraging Environment.
- Duration: 4 Hours
- Certification: Participants will receive a Certificate of Completion upon completing the course
Course Objective
- Acquire knowledge and skills to effectively integrate AI technologies into customer service operations
- Learn how to deploy AI-driven solutions to automate tasks, enhance customer interactions, balance AI and Human interaction, and improve overall service efficiency.
Examination
NA
Course Outline
- Introduction to Artificial Intelligence in Customer Service
- Core Artificial Intelligence (AI) Technologies in Customer Service
- Customer Service Workflows with Artificial Intelligence
- Enhancing Human – Artificial Intelligence (AI) Collaboration
- Data Governance, Ethical Issues, Data Privacy
- Measuring the Impact of AI on Customer Service
<h5>Earn Your Mark. Strengthen Your Credentials.</h5>
Add Value to your already prolific portfolio with a Certificate of Completion from CASUGOL.
Awarded upon completing and meeting all requirements of the course.
Event Venue & Nearby Stays
GT Tower International, corner H.V. Dela Costa, Makati, Philippines
SGD 56.55