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[ Handling Difficult Customers and Complaints Effectively ] Customers whose expectations are very high can become very difficult to a business. Businesses which over promises and under deliver end up having to manage difficult customers as well. Failing to manage difficult customers may cause dissatisfaction among customers which could eventually lead to losing them. Therefore effective approaches in handling difficult customers can lead to an increase in customer satisfaction and retain customers. Difficult customer may lead to complaints that can result in losing them.
COURSE FEE (HRD Corp Claimable Courses)
Standard :
1 person ~ RM 950 / person
2 persons or more ~ RM 900 / person
TO BOOK YOUR SLOT, PLEASE SUBMIT THE REGISTRATION FORM:
https://forms.gle/9sBdZFkAhmjJQVVdA
or register via website: www.sptraining.my
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Event Venue & Nearby Stays
Petaling Jaya, Malaysia