About this Event
Duration: 1 Day (10 Executive Education Credits
Credits Breakdown: 8 – Live | 1 – Pre-Training | 1 – Post-Training
Mode: Virtual / In-Person / Corporate In-House
Language: English
Refreshments: Includes lunch and light refreshments during classroom sessions
Course Overview
The 10 Essential Soft Skills Mastery Program is a comprehensive 1-day professional development experience designed to strengthen the behavioral, interpersonal, and communication competencies required in today’s evolving workplace.
This program goes far beyond theory—every skill is taught through practical demonstrations, frameworks, guided practice, real-world examples, and short activities that help participants apply the skills immediately at work.
Participants will enhance their clarity in communication, emotional intelligence, teamwork, etiquette, productivity, and decision-making abilities. The program is suitable for individuals across all job roles who want to improve their professionalism, confidence, and career growth potential.
Soft Skills Covered in the Course:
- Communication Skills
- Public Speaking & Presentation
- Time Management & Productivity
- Emotional Intelligence
- Leadership Basics
- Teamwork & Collaboration
- Conflict Management
- Professional Etiquette
- Critical Thinking
- Problem Solving & Decision Making
8-Module Training Structure (8 Hours | 8 Credits)
- Module 1 — Foundations of Soft Skills Excellence
- Module 2 — Communication & Public Speaking Essentials
- Module 3 — Emotional Intelligence & Self-Management
- Module 4 — Time Management & Productivity Systems
- Module 5 — Teamwork, Collaboration & Workplace Professionalism
- Module 6 — Conflict Management & Assertive Communication
- Module 7 — Critical Thinking, Problem Solving & Decision Making
- Module 8 — Integration Lab: Applying All 10 Soft Skills Together
Learning Outcomes:
Participants will be able to:
- Communicate professionally and confidently
- Demonstrate improved interpersonal behavior
- Manage workload, priorities, and deadlines effectively
- Collaborate efficiently and strengthen team relationships
- Handle challenging conversations and conflicts maturely
- Think critically and make faster, clearer decisions
- Present ideas with confidence and clarity
- Build credibility, trust, and strong workplace relationships
What Participants Receive:
- Comprehensive course workbook
- Tools, templates, and action checklists
- Real-life case studies & examples
- Practice activities and reflection tasks
- Access to post-training resource pack
- 8 Executive Education Credits
Who Should Attend? (Target Audience)
This course is ideal for:
- Working professionals seeking to upgrade workplace capabilities
- Managers, supervisors, and team leaders
- Customer-facing teams (sales, service, support, admin)
- Employees preparing for promotions or new responsibilities
- New graduates transitioning into corporate roles
- Individuals who wish to enhance confidence, communication, and leadership potential
- Professionals aiming to build strong interpersonal relationships at work
Why Choose Skelora Edu Tech?
- ISO 9001:2015 certified training organization
- Instructor-led and fully interactive methodology
- Practical, real-world learning (not theory-based)
- Globally recognized course completion certificate
- Customization available at no additional cost
- Expert trainers with proven industry experience
Certification & Credits:
You will receive the Certificate of Completion from Skelora.
Trainer Profile:
Our trainers are:
- Certified soft skills, leadership, and communication experts
- Experienced professionals with 10–20+ years in corporate training, coaching, team leadership, client management, and people development
- Skilled in transforming complex concepts into easy, practical tools
- Specialists in driving high engagement, real-world application, and activity-based learning
- Equipped with global exposure, delivering programs across IT, finance, healthcare, manufacturing, education, and government sectors
- Known for their interactive teaching style, real-life examples, and ability to tailor content to participant needs
- Each trainer ensures the program is engaging, insightful, practical, and immediately applicable to real workplace scenarios.
Note: Pre- and post-course work each carry 1 Executive Education Credit
Agenda
Pre-Course Support (1 Credit)
Info: Includes a pre-training self-assessment, goal-setting workbook to identify skill gaps, set learning objectives, and arrive fully prepared for the program.
Module 1 — Foundations of Soft Skills Excellence
Info: Understand the value of soft skills, their impact on workplace culture, promotions, and performance. Participants identify strengths and areas of improvement through structured reflection.
Module 2 — Communication & Public Speaking Essentials
Info: Develop strong verbal and non-verbal communication. Learn message structuring, tone, clarity, and confidence. Includes mini speaking exercises to overcome stage fear.
Module 3 — Emotional Intelligence & Self-Management
Info: Learn the four EI pillars and practical tools for managing emotions, staying calm under pressure, and building deeper rapport with colleagues and clients.
Module 4 — Time Management & Productivity Systems
Info: Master prioritization, planning models, focus techniques, and daily routines that enhance productivity. Includes workload handling and efficiency improvement strategies.
Module 5 — Teamwork, Collaboration & Workplace Professionalism
Info: Strengthen collaboration, understand behavioral expectations at work, and learn etiquette for emails, meetings, and cross-team communication.
Module 6 — Conflict Management & Assertive Communication
Info: Understand conflict triggers and communication barriers. Learn assertiveness, negotiation basics, and step-by-step conflict resolution strategies.
Module 7 — Critical Thinking, Problem Solving & Decision Making
Info: Use structured models for analyzing problems, evaluating alternatives, assessing risks, and making clear, logical decisions.
Module 8 — Integration Lab: Applying All 10 Soft Skills Together
Info: A highly interactive session with role-plays, workplace scenarios, and mini-presentations. Participants build a personal action plan for immediate implementation.
Post-Course Support (1 Credit)
Info: Includes a practical application toolkit with templates and checklists, a 30-day soft skills implementation plan, and post-training resources to reinforce learning and drive workplace impact.
Event Venue & Nearby Stays
For venue information, Please contact us: [email protected], Kansas City, MO, Kansas City, MO, United States
USD 799.17 to USD 913.22
